We collect data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create an account or contact us for support. We get some of it by recording how you interact with our products by, for example, using technologies like cookies – this may collect data about your use of our Digital Products, your device(s), and your location.

We will collect and process the following data about you (the “Information”):

• Information you give us: You may give us information about you by filling in forms or by corresponding with us by phone, e-mail, or otherwise. This includes information you provide when you enquire, subscribe to any service, enter a competition, promotion, or survey, and when you report a problem. The information you give us may include your name, address, e-mail address, date of birth, nationality, phone number, and preferences.

• Information we collect about you: We may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, screen resolution details, browser type and version, time zone setting, mobile and network information, browser plug-in types and versions, operating system, platform, and information about your geographic location.

  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our Digital Products (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.